We are excited to offer Dagara-inspired merchandise on our site!
These designs feature elements inspired by the Dagara cosmology for you to wear, use and display.
Below are some guidelines for ordering merchandise from our online store:
We don’t ship to some countries because of legal restrictions or shipping carrier limitations. Currently we ship only within the US and Canada.
When will I get my order?
Most products are custom or printed on demand as soon as you place an order, which is why it takes us a bit longer to deliver it to you. Making products on demand instead of in bulk helps reduce overproduction and waste, so thank you for making thoughtful purchasing decisions!
The average order fulfillment takes 2–5 business days for production, plus shipping times. Estimated delivery (EDT) will be shown at checkout. Please keep in mind that the estimated delivery time is just an estimate, not a guarantee. Here are some of the reasons why an order might arrive past its EDT:
- Products being out of stock.
- Shipping related delays like failed delivery attempts, service disruptions, or harsh weather conditions.
If the EDT has passed, please wait a bit longer. Then, once 5 business days have passed, get in touch with us via email and we’ll take a look.
Apparel products are generally packaged in post-consumer recycled (PCR) polymer mailers. If there’s more than one product, after putting each item in its own separate transparent polymer bag, we then place them all together in a PCR polymer mailer.
Mugs, water bottles, tumblers, and candles are packaged in cardboard boxes. To pack stickers, we use kraft envelopes or resealable plastic bags with stay-flat inserts, depending on the location. Similarly, we use kraft envelopes to package greeting cards and postcards.
Canvases and framed posters also come in cardboard boxes ranging in dimensions from 12 × 18 × 2 to 28 × 38 × 6 in.
Framed posters are first wrapped in tissue paper to protect them from scratches and then wrapped in a layer of adhesive bubble wrap or a foam pouch. Posters are shipped in triangular kraft boxes to ensure safe delivery and avoid using plastic caps.
Are all products in an order shipped together?
Some of products come individually packaged to protect their shape and provide extra durability. Here are the products that may ship separately:
postcards and stickers
pillows with stuffing
Once your order is ready to go, we hand it over to the carrier and send you a shipping confirmation email with a tracking number. You can click on that number to see the latest updates on your shipment’s location and estimated delivery.
If the carrier isn’t able to deliver the items because of the wrong address, or if the package is unclaimed, it’ll be returned to the default return address. If you want us to reship the order, please confirm your address. NOTE: reshipments will incur additional shipping fees.
RETURNS & CANCELLATIONS
We will happily provide a replacement or refund for any items misprinted/damaged/defective, free of cost, within 7 days after the product has been received. If you need to report an issue, contact us immediately.
We do not offer refunds or replacements in case of buyer’s remorse, incorrect size ordered, or missing packages shown to be delivered by the carrier. If your package cannot be found once delivered, please file a claim with the carrier or contact your local law enforcement.
We do not accept returns of sealed goods, such as but not limited to face masks, which are not suitable for return due to health or hygiene reasons.
You may cancel your order within 24 hours for a full refund. Orders cannot be cancelled after 24 hours or when shipped.